Shipping & Delivery
- We do our best to ship orders within 24 business hours. Any order placed after 12:00pm CT for USPS, after 3:00pm CT for any other carrier, or on Saturday/Sunday will begin processing the following business day in the order of receipt.
- Once an order is placed and has been "marked as shipped," that order is final and cannot be changed, so please be sure you've stocked up on the things you really want before submitting your order.
- Orders that qualify for free shipping will ship via USPS or UPS at Wondercide's discretion. Expedited shipping can be arranged at the customer's expense by contacting firstname.lastname@example.org or calling 877-896-7426 immediately after an order is placed.
- We currently do not ship pest control products to Indiana because our labels are not registered with the state. Fortunately, we are able to sell all of our other products in Indiana. That includes our skin care products, ear care drops, supplements, treats and toys.
- Currently we ship internationally to the following countries: Australia, Austria, Belgium, France, Germany, Hungary, Ireland, Italy, Netherlands, New Zealand, Sweden, Switzerland, United Kingdom
- US Addresses: UPS and USPS
- International Addresses: USPS
*Packages shipped USPS Flat Rate or Priority Mail are offered as a lower cost option and do not have insurance coverage. If the package is lost or never received once it leaves our facility, Wondercide is not responsible for replacement or refund.
Your package may be delivered by one of the following methods, depending on the option selected at checkout:
- USPS First Class Mail: 1-3 business days for packages under 13oz.
- USPS Priority Mail: 1-
- USPS Priority Mail International: Delivery varies based on location.
- *UPS SurePost: 3-5 business days.
- UPS Ground: 2-4 business days.
- UPS 2nd Day Air: 2 business days. Any order placed after 3:00pm CT or on Saturday/Sunday will begin processing the following business day.
- UPS Overnight: 1 business day. Any order placed after 3:00pm CT or on Saturday/Sunday will begin processing the following business day.
If for any reason you are not satisfied, you may return orders valued below $225 within 30 calendar days from the date your package was delivered for a full product refund less original shipping costs. Repeat returns for the same item are at the discretion of the Company. Customer is responsible for return shipping charges.